Nicole & Cory

Dear Family & Friends,

We have chosen Kimberly & Jeff Jacoby of Romantics Travel as our Destination Wedding specialists. To make this celebration as seamless and enjoyable as possible for everyone, we ask that all guests book their rooms directly through Romantics Travel. This ensures you’ll receive exclusive group benefits, amenities, and personalized service tailored to our wedding.

By booking through Romantics Travel, you’ll enjoy peace of mind knowing that every detail of your travel is expertly handled. There are no additional fees for their services, and they are here to make your experience stress-free and unforgettable.

Why Book Through Our Room Block with Romantics Travel:
Exclusive Group Perks: Booking through our block guarantees you access to group benefits and ensures you’re included in our wedding guest list sent to the resort.
Seamless Travel Management: They’ll handle your reservations, monitor for changes, and ensure your travel is smooth from start to finish.
Expert Guidance: Have questions about the resort, room options, excursions, or activities? They’ve got you covered!
Flexible Payments: They’ll manage your deposit and payment schedule, making the process easy and convenient.
Dedicated Support: Whether it’s before, during, or after your trip, Romantics Travel is there to assist with any concerns or challenges.
Priority Placement: Most importantly, their strong relationship with the resort ensures that guests who book through our room block will not be relocated to another resort due to overbooking.

By booking with Romantics Travel, you’re not just reserving a room, you’re ensuring a worry-free experience and helping us create the wedding of our dreams.

If you have any questions or need assistance, please don’t hesitate to reach out to our trusted experts, Jeff and Kimberly at Romantics Travel. They’re here to help every step of the way!

Romantics Travel
Jeff & Kimberly Jacoby
(817) 386-0701
jeff@romanticstravel.com
kim@romanticstravel.com

IMPORTANT INFORMATION FOR OUR GUESTS:
To attend our wedding events, accommodations must be booked through Romantics Travel using the link on this website. This ensures you are included on our official guest list and receive all group benefits. Please review the details below before booking.

BOOKING DEADLINES AND DETAILS:
Deposit Deadline:
Please submit your room deposit by the date below to confirm your attendance and secure group pricing.

Limited Availability:
Our room block is limited. We strongly recommend booking early, as availability and group rates cannot be guaranteed once the block fills.

After the Deadline:
If you miss the deadline, Romantics Travel can still assist with booking. Rates and availability will be based on the resort’s remaining inventory and may differ from group pricing.

Deposit & Stay Requirements:
- $100 per person deposit to reserve your room
- Optional travel insurance available at the time of booking
- 3-night minimum stay required

Payment Schedule
- Deposit Due:  April 1, 2026 
- 50% Deposit Due:  May 17, 2026:
- Final Payment Due:  July 16, 2026: 

Our Wedding Group Rates Include:
- All-inclusive accommodations, including meals, drinks, entertainment, taxes, and fees
- Round-trip private group transportation to and from the resort
- 24/7 travel support during your trip
- Official wedding group recognition with access to all wedding events
- Participation in private wedding events and planned group amenities
- Optional travel protection for added peace of mind

A $100 per adult deposit holds your room
3 Night minimum stay is required

Payment Schedule: 
- Deposit Due: April 1, 2026 
- 50% Deposit Due: May 17, 2026
- Final Payment Due:  July 16, 2026

Booking flights with Romantics Travel is not required. We realize that most of our guest have points or miles they would like to use, or would like the opportunity to book flights when they want.

If you need assistance with flight schedules or would like some help booking your flights, Romantics Travel is happy to help! You can reach Jeff or Kimberly at 817-386-0701

Also, since you'll be booking your room with our group, private group transportation to and from the airport is included in the rates!

Flight schedules must be forwarded to Romantics Travel no later than 45 days prior to travel to arrange transportation. They will also send out reminders via email. Transportation will only be arranged for the date of check-in and check-out, and only to and from the airport and wedding resort.

Mexico Entry Requirements:
A current passport book is required. Every guest must have a valid passport book. You will need this to board your flight and the resort will ask for it when you check-in. If you do not have a passport or need to renew it, click below.

We recommend you check your passports to ensure they are current.

Q: Do I need to book through Romantics Travel?
To be included as a guest of the wedding, please book with Romantics Travel. The best wedding gift you can give us is honoring our request to have Romantics Travel handle all of your travel arrangements. This will allow us to relax and enjoy planning the actual wedding.

Please note that booking your room through any other channel, outside of Romantics Travel, will result in your stay not being connected with our group, exclusion of certain amenities and activities and may also result in extra charges for us and you.

Q: Must I stay at the wedding resort to attend the wedding? We strongly encourage you to reserve within our wedding block to be able to attend our wedding. Guests not booked in to the group may need to purchase a wedding day pass or per event pass, and these are extremely limited.

Q: What is included in the package?
The resort is an all-inclusive resort so your hotel room, all meals, drinks (alcoholic and non), taxes and tips are included as well as all wedding related events and activities. There is a 3-night minimum and Round-trip Transportation to and from the resort/airport is included as well.

Q: When should I reserve my room?
ASAP as this resort's popular room categories have a habit of selling out. If you wish to attend, we recommend booking as soon as possible as group rates are available for a limited time.

We are holding a set number of rooms, categories, and rates for the wedding. You may request to stay before or after the group block dates. Just note that it may take extra time to request the availability and rates if the room or dates you want are not in our original block.

Because our room block inventory is limited and guests are booking at different times, we cannot guarantee availability of rooms or rates, and we cannot be held responsible should rooms not become available or rates increase. We do our best to ensure that we have a variety of room options for you to choose from and booking early will increase the chances you will receive the room you want at the best possible group rate.

Q: Can I book a higher room category, or a room that isn’t in the wedding block?
Of course! As long as the resort shows availability for that room category, Romantics Travel should be able to get it for you. Please fill out the request form and indicate which room category you are interested in, within the comments section. They will then provide you with a quote specific to your request. Please note that quotes may take a few days or more to receive back from the supplier if the room is not already in our room block.

Q: Can I make payments?
Yes, after the initial deposit you can make payments in any increment and amount you wish by using the “Make a Payment” link above. You may also simply wait until your final payment due date, and pay the remaining balance at that time.

There is a $50 late payment penalty applied to reservations that are not paid by the final payment date. If the reservation is not paid within 7 days of this date, the reservation will automatically cancel, and all payments will be forfeited.

Q: Do I need Travel Insurance?
It is strongly recommended that you purchase travel insurance in the event a cancellation is required for any reason or for in-country health related issues as most US health insurance plans do not cover you in a foreign country. The cost is based on the total reservation amount and is a "Cancel for Any Reason" type of protection. Please note: air reservations must be made as part of the hotel package to be covered by the insurance or you may purchase trip protection for air travel separately.

Travel protection offers 75% back for cancellation due to “any reason” and 100% back for cancellation due to a “covered reason.“ Please see the terms for more information, pricing, and coverage. Please also note that the insurance plan itself is non-refundable and must be purchased at the time of deposit. To protect your travel investment, we highly recommend purchasing an insurance policy.

Q: What if I can't make it? Are there any cancellation fees?
Yes, depending on when you cancel in relation to your departure a cancellation fee may apply. The best way to avoid most fees is to purchase the travel insurance when you make your deposit. Please note that the cost of travel insurance is not refundable. Also, because this is a contracted room block with its own terms, if you cancel and do not have travel protection, you could lose everything paid in relation to when you cancel. Please reach out to Romantics Travel in the event you need to modify or cancel your reservation and they will discuss applicable fees with you.

Q: Do I need a Passport?
Yes, a passport Book is mandatory. If you do not have a passport or need to renew yours, please visit the US Passport Center website at www.travel.state.gov/content/travel/en/passports.html

For more information regarding passports and entry requirements, please visit www.Travel.State.Gov.

Q: Are vaccinations required?
No vaccinations are currently required.

Q: What about name changes?
We recommend reserving your room when you are certain of who you are sharing a room with. Any name changes or edits to your reservation will incur a change/edit fee of $50.00 before being processed.

Per the hotel, no change requests on rooms will be made within 30 days of departure as all room block details must be finalized by that time. Any changes to the reservations (including date changes, roommate changes, etc.) may result in the room re-pricing at the current available rate due to resort availability.

Q: Is round-trip transportation included?
Round-trip airport transportation (the ride between the airport and resort) is included with your room reservation. To confirm this service, you will submit your flight itinerary via the Flight Link. Romantics Travel will send this link to you via email 90 days prior to departure.

Your flight itinerary must be submitted via the Flight Link at least 45 days before travel to confirm the airport transportation. If they do not have your flight itinerary by the transportation company’s deadline, you will need to arrange and pay for your own transportation. The included round-trip private group transportation will only be between the airport and the wedding resort on the day of check-in and check-out.

Q: How do I book my airfare?
You are welcome to arrange your airfare on your own. Many wedding guests have points or miles that they like to use, and appreciate the opportunity to book air when they want. We recommend booking directly with the airlines. If you need help with air schedules, call Jeff or Kimberly at 817-386-0701.

1. Guaranteed Inclusion in Wedding Events: Only guests who book through Romantics Travel will be included in the official wedding guest list, ensuring they can participate in all planned wedding events and activities.
2. Exclusive Group Rates and Transparent pricing: Guests receive guaranteed group pricing with no surprise per-person or per-event fees. Rates may vary by room type.
3. Protection Against Overbooking: Group bookings protect guests from being relocated to another resort, which can happen with independent reservations.
4. Guaranteed Event Access: Booking within the group ensures you have access to all private events without any restrictions.
5. Access to Group Perks and Amenities: May include special perks like welcome gifts, private group check-ins, or access to exclusive areas or events (if applicable)
6. Seamless Travel Coordination: Romantics Travel manages reservations, monitors changes, assists with excursions, and provides support before, during, and after travel.
7. Travel App and Group Communication Access: Guests receive access to the travel app for schedules and details, plus group communication to stay informed and connected..
8. Dedicated Support: Guests have access to Romantics Travel for any questions or concerns before, during, or after their trip. This includes help with excursions, activities, or any unexpected issues.
9. Flexible Payment Options: Deposit and payment plans are available to make budgeting easier.
10. Peace of Mind: With Romantics Travel managing the details, guests can relax knowing their travel is in expert hands, leaving them free to enjoy the celebration.

Hyatt Ziva Cancun welcomes guests of all ages to all-inclusive luxury inspired by the beauty of the destination, on Cancun’s most desirable peninsula.

The only resort in the region surrounded on three sides by the sparkling Caribbean Sea. This family-friendly oasis features private balconies with stunning views in all accommodations. Unique amenities include: floating swim-up suites, delicious dining and drinks and private piers for snorkeling or candlelit dinners.

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It's All INCLUDED
All-inclusive should exceed expectations. That's why Hyatt Ziva Cancun guests can indulge in unexpected luxuries, like innovative accommodations, and an array of authentic dining venues. Stunning oceanfront settings, exquisite gastronomy, live entertainment, activities and so much more—it’s always included.

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